Payments & Policies

Our retreats are intentionally small and involve advance commitments to accommodations, guides, and local partners. Please review the following information before booking.

Reserving Your Spot

A $500 non-refundable deposit per guest reserves your place. This deposit is applied toward the total cost of your retreat.

After booking, you’ll receive confirmation of your reservation and instructions for completing your guest information and required forms.

Your reservation confirmation is separate from confirmation that the retreat has met its minimum enrollment and will go ahead.

Final Payment

Your remaining balance is due no later than 90 days before the retreat begins. Your specific payment deadline will be provided with your booking information.

For bookings made within 90 days of departure, full payment is due at booking.

If payment is not received by the deadline, your reservation may be canceled and your deposit forfeited.

Payment Methods

The following payment options are available:

  • Check: No processing fee.

  • ACH bank payment: A 1% processing fee applies.

  • Credit card: A 3% processing fee applies.

Payment instructions will be provided with your balance information.

International Payments

Guests outside the United States may pay by wire transfer in U.S. dollars. Please contact us for instructions before sending payment.

Guests are responsible for any sending, intermediary, receiving-bank, or currency-conversion fees. The full balance owed must be received in U.S. dollars.

Retreat Minimums & Confirmation

Each retreat requires a minimum number of registered guests to go ahead. The minimum enrollment and confirmation date will be listed on the individual retreat booking page.

We will confirm whether the retreat will proceed before final payment is due. If we cancel a retreat because minimum enrollment is not met, all retreat payments will be refunded, including the $500 deposit.

Please wait until you receive written confirmation that the retreat will go ahead before making non-refundable travel arrangements.

Guest Cancellations & Refunds

Cancellations must be received via email. The date we receive your cancellation determines which terms apply.

The following terms apply per guest:

  • More than 90 days before the retreat begins: Payments are refundable, minus the $500 non-refundable deposit.

  • 90 days or fewer before the retreat begins: All payments are non-refundable, subject to the replacement-guest provision below.

If we fill your canceled spot with a replacement guest, we will refund your payments minus the $500 non-refundable deposit and any non-recoverable costs. Any refund will be processed after the replacement guest has paid in full. We cannot guarantee that your spot will be filled. Please contact us before arranging a replacement; all replacement guests must meet the retreat’s participation requirements.

Late Arrivals, Early Departures & Missed Activities

No refunds are provided for late arrivals, early departures, or meals, accommodations, hikes, or other activities you choose to miss.

Travel Insurance

Travel insurance is required for all Sky Mountain Adventures retreats. Your policy must cover your retreat’s hiking activities and include emergency medical expenses, evacuation, and mountain search and rescue.

We recommend IMG’s iTravelInsured LX through our travel insurance partner, DiscoverWell. Arrange coverage promptly after your first trip payment or deposit, ideally within 10 days.

Purchasing within the applicable deadline may help you qualify for a pre-existing medical condition exclusion waiver and optional Cancel for Any Reason (CFAR) coverage. CFAR costs extra and provides partial reimbursement for cancellations not otherwise covered by the policy.

For travel insurance questions, help reviewing coverage, and confirmation of purchase deadlines, contact Jennifer Paaske at DiscoverWell: travel@discoverwell.world.

When requesting a quote, include:

  • Your ZIP code and date of birth.

  • Your full travel dates, including travel before and after the retreat.

  • Your total prepaid, non-refundable trip costs, including the retreat, flights, and additional accommodations.

Cancellations by Sky Mountain Adventures

If Sky Mountain Adventures cancels your retreat, we will refund all payments made to us for the retreat, including your deposit. Sky Mountain Adventures is not responsible for separately booked expenses, including airfare, additional accommodation, independent transportation, or other travel arrangements. We recommend flexible or refundable travel bookings and appropriate travel insurance.

Travel Arrangements & Delays

Guests are responsible for booking flights and arranging transportation to the designated arrival point, unless a transfer is specifically included. Before booking, review the guest guide on your retreat page for recommended airports, arrival and departure times, and transfer details. If your travel is delayed or canceled, please contact us as soon as possible. The retreat and scheduled transfers may continue as planned. Additional accommodation or transportation costs resulting from a delay are your responsibility.

Itinerary Changes

Mountain weather, trail conditions, lift operations, and group needs may require changes to the published itinerary. Our guides may adjust hiking routes, activity order, departure times, or other arrangements to support a safe and enjoyable experience. Specific hikes and activities are not guaranteed, and itinerary adjustments do not automatically qualify for a refund.

Fitness & Participation

Guests are responsible for choosing a retreat suited to their fitness, hiking experience, and comfort in mountain terrain. Please review the difficulty description and sample itinerary on the retreat page before booking. Contact us in advance if you have an injury, medical condition, or concern that could affect your participation. Our guides may modify or limit a guest’s participation when necessary for the safety of the guest or group.

Required Forms

Before the retreat, all guests must:

  • Complete the guest intake form, including dietary needs and relevant medical information.

  • Provide an emergency contact.

  • Confirm required travel insurance coverage.

  • Sign the participation agreement and liability waiver.

Preparing for Your Retreat

For destination-specific details, review the guest guide on the retreat page. For clothing, equipment, and travel essentials, see our [Packing List].

Visit our [FAQ] for answers to common questions about hiking, accommodations, meals, yoga, and traveling solo.

Questions?

Please [contact us] before booking if you have questions about payments, cancellation terms, insurance, or whether a retreat is right for you.